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Privacy Policy

Berrys understands that your privacy is important to you, and we are committed to protecting your personal data and using it responsibly. This Privacy Notice explains how we collect, store, use, and share your personal data, and informs you of your rights under the law.

1. Information About Us

Berrys is a partnership of limited companies. Any references to partners in any document should be taken as being references to the directors of the limited companies and not to individual partners of the firm.

Data Protection Officer Contact Details:

Email: privacy@berrys.uk.com
Postal Address: Data Protection Officer, Berrys, 42 Headlands, Kettering NN15 7HR

We are regulated by the following Governing Bodies:

Royal Institution of Chartered Surveyors, Financial Conduct Authority, Architects Registration Board, Royal Town Planning Institute, Institute of Highway Engineers.

2. What Does This Notice Cover?

This Privacy Notice explains how we use your personal data: how it is collected, stored, and processed. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR).

3. What is Personal Data?

The UK GDPR defines personal data as any information relating to an identified or identifiable individual. This includes details such as your name, contact information, and IP address, as well as other identifying information like financial and employment details.

4. Your Rights Under GDPR

Under GDPR, you have the following rights:

a) The right to be informed about the collection and use of your personal data.
b) The right to access the personal data we hold about you.
c) The right to rectification if any data we hold is inaccurate or incomplete.
d) The right to erasure (“the right to be forgotten”), allowing you to request the deletion of your personal data.
e) The right to restrict processing of your personal data in certain circumstances.
f) The right to object to the processing of your personal data for specific purposes.
g) The right to data portability enabling you to move, copy, or transfer your data to another service provider.
h) Rights regarding automated decision-making and profiling(we do not currently use your data for these purposes).

For more information about your rights or to exercise them, please contact our Data Protection Officer using the details provided above. You may also contact the Information Commissioner’s Office (ICO) if you believe your data rights have been infringed.

5. What Personal Data Do We Collect?

We may collect the following types of personal data (this may vary according to your relationship with us):

  • Name
  • Date of birth
  • Address
  • Email address
  • Telephone numbers
  • Business name
  • Job title
  • Profession, including employer’s name and remuneration
  • Marital status
  • Number of children
  • Payment information
  • Photographic identification information such as copies of your passport, driving licence, ID card
  • Financial information such as tax status, income and other revenues, asset and investment values, bank account details, credit card number, money transfers, debts and expenses, insurance and legal documentation
  • Medical details
  • Data from your interactions with us, for example, via our website, social media pages, meetings, telephone calls, email, correspondence, including information about your preferences and interests
  • IP address
  • Preferences for communication (e.g., email, post).

Your personal data is obtained either directly from yourself or from third parties including credit reference agencies, fraud prevention agencies, databases made publicly available by third parties, other professional services providers such as solicitors, accountants and surveyors, and other clients.

6. How Do We Use Your Personal Data?

We must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests (e.g. direct marketing to existing clients) to use it. Your personal data may be used for one or more of the following purposes:

  • Providing and managing your account
  • Supplying our services to you. Your personal details are required in order for us to enter into a contract with you
  • Personalising and tailoring our services for you
  • Communicating with you. This may include responding to emails or calls from you
  • Periodically seeking customer satisfaction feedback
  • To send you promotional material or updates, if you have opted in. (you may unsubscribe or opt-out at any time by clicking on the unsubscribe links in any of our emails or by contacting the Data Protection Officer).

The lawful basis for processing your data includes your consent, performance of a contract, compliance with legal obligations, or our legitimate interests (e.g., marketing to existing clients). You may withdraw your consent at any time.

7. How Long Do We Retain Your Personal Data?

We will not retain your personal data for longer than is necessary for the purposes it was collected. Specific retention periods include:

  • Clients – The data will be retained whilst they remain a client of Berrys and for a period of 15 years after closure of their last job in order to comply with current regulations imposed on us by HMRC and our Governing Bodies and in defence of any legal proceedings which may be brought against us within the Statute of Limitations period;
  • Suppliers/business partners – The data will be retained whilst you remain a supplier/business partner of Berrys in line with our Data Protection Policy, and for a minimum period of 7 years after the closure of a project or job, in order to comply with current regulations imposed on us by HMRC and our Governing Bodies.
  • Employees – The data will be retained for as long as you remain an employee of Berrys and for a minimum period of 6 years thereafter in order to comply with our legal obligations;
  • Job applicants – The data will be retained for the duration of the recruitment process. If you are successful in gaining employment with Berrys, your data will be transferred to your employee file and will be kept in accordance with Employees above. If you are unsuccessful in obtaining employment with us, we may retain your data for consideration for any other roles within the company that may arise. We will only do this with your express permission and you may withdraw your consent at any time. For further information see our Job Applicant Privacy Policy.
  • Others – The data will be retained for the duration of your interaction with Berrys or in line with our legal obligations.

8. How and Where Do We Store or Transfer Your Data?

We store your data securely within the UK and the European Economic Area (EEA). If we need to transfer your data outside of these regions, we will ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.

9. Do We Share Your Data?

There may be occasions when, in order to provide a contracted service to you and/or meet our legal obligations, we will need to pass your data to third party organisations. These organisations may include, but are not limited to, HMRC, the Rural Payments Agency, Local Planning Authorities, Natural England and other governmental organisations, law enforcement agencies, other professional organisations such as solicitors and accountants, and to suppliers sub-contracted by Berrys to carry out work on your behalf.

Other than when we are legally obliged to do this, we will not pass your information to third parties without your consent.

10. Accessing Your Personal Data

You have the right to access the personal data we hold about you by submitting a Subject Access Request (SAR). Requests should be sent to privacy@berrys.uk.com or to the postal address in Part 11. We will respond within one month of receiving your request. In cases of complex requests, we may extend this period by up to two months and will notify you accordingly. There is not normally any charge for a subject access request. If, however, your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests), a fee may be charged to cover our administrative costs in responding.

11. How to Contact Us

If you have any questions about this Privacy Notice or wish to exercise your data protection rights, please contact us:

Email: privacy@berrys.uk.com
Address: Data Protection Officer, Berrys, 42 Headlands, Kettering NN15 7HR.

12. Changes to This Privacy Notice

We regularly review this Privacy Notice to ensure compliance and accuracy. Updates will be published on our website or can be obtained by contacting us.

This Privacy Notice was last updated on 8th January 2024.

Terms & Conditions

Terms And Conditions

Welcome to berrys.uk.com.

These terms and conditions outline the rules and regulations for the use of Berrys’ Website, located at berrys.uk.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use berrys.uk.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

License

Unless otherwise stated, Berrys and/or its licensors own the intellectual property rights for all material on berrys.uk.com. All intellectual property rights are reserved. You may access this from berrys.uk.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

 

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms And Conditions Generator and the Privacy Policy Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Berrys does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Berrys, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Berrys shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Berrys reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party
  • The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity

 

You hereby grant Berrys a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking To Our Content

The following organisations may link to our Website without prior written approval:

  • Government agencies
  • Search engines
  • News organisations
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses
  • System wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site

 

These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organisations:

  • Commonly-known consumer and/or business information sources
  • dot.com community sites
  • Associations or other groups representing charities
  • Online directory distributors
  • Internet portals
  • Accounting, law and consulting firms
  • Educational institutions and trade associations

 

We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Berrys; and (d) the link is in the context of general resource information.

These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Berrys. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organisations may hyperlink to our Website as follows:

  • By use of our corporate name
  • By use of the uniform resource locator being linked to
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site

 

No use of the Berrys logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy.

Reservation Of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal Of Links From Our Website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation
  • Limit any of our or your liabilities in any way that is not permitted under applicable law
  • Exclude any of our or your liabilities that may not be excluded under applicable law

 

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Job Applicant Privacy Policy

Berrys is committed to protecting your personal data and processing it responsibly in compliance with the UK General Data Protection Regulation (UK GDPR) and current data protection legislation. This Job Applicant Privacy Policy outlines how we collect, store, use, and share your personal data during the recruitment process, as well as your rights regarding this data.

1. Information About Us

Berrys is a partnership of limited companies. References to “partners” in this or any other document refer to the directors of the limited companies and not individual partners of the firm. Berrys acts as a data controller for the personal data of job applicants.

Data Protection Officer Contact Details:

• Email: privacy@berrys.uk.com
• Postal Address: Data Protection Officer, Berrys, 42 Headlands, Kettering NN15 7HR

2. What Data Do We Collect?

We may collect the following personal data during the recruitment process:

• Personal Details: Name, address, date of birth, email address, phone number, gender, and photograph.
• Employment and Education History: Information provided on your CV or application, including references and qualifications.
• Legal Documentation: Right to work in the UK, driving licence details, DVLA checks.
• Special Categories of Data: Health information or data related to reasonable adjustments for disabilities.
• Other Data: Notes from interviews, assessments, and communications during the recruitment process.

We may also collect data about you from third parties, such as recruitment agencies, former employers (for references), employment background check providers, and criminal records check providers where relevant. Data is stored electronically in personnel files or within Berrys’ HR and IT systems.

3. Why Do We Collect and Process Your Data?

We process your personal data based on the following lawful grounds:

• Performance of a Contract: To take steps necessary to enter into a potential employment contract with you.
• Legal Obligations: To comply with UK employment laws, such as verifying your right to work.
• Legitimate Interests: For effective recruitment and decision-making, including:
• Assessing your suitability for a role.
• Managing the recruitment process.
• Handling legal claims related to recruitment.

4. Special Categories of Data
We may process special categories of data under the following conditions:
• With your explicit consent (e.g. for reasonable adjustments).
• To comply with legal obligations or in the public interest (e.g. equal opportunities monitoring).

Data related to criminal convictions may be collected where required by law or due to the nature of the role. This will be processed in line with applicable legislation.

5. How We Collect Your Data

Berrys collects personal data in various ways, such as:

• Application forms, CVs, or resumes you submit directly, via Talos (our Applicant Tracking System) or via recruitment agencies.
• Documentation such as passports, driving licences, or identity cards.
• Notes taken during interviews or assessments.
• References from former employers, background check providers, or criminal records checks, obtained only after a job offer is made.

6. How We Store Your Data

Data is stored securely in multiple formats, including:

• HR management systems, Talos (ATS) and IT systems (including emails).
• Physical records where necessary.

We implement technical and organisational measures to protect your data from accidental loss, destruction, misuse, or unauthorised access. For further details, please refer to our Data Security Policy.

7. How Long Do We Retain Your Data?

• Unsuccessful Applicants: Your data will be retained for 6 months after the recruitment process concludes. With your explicit consent, we may retain it for a longer period to consider you for future roles. You may withdraw consent at any time.
• Successful Applicants: If you are employed, your data will be transferred to your employee file and retained as outlined in our Employee Privacy Notice.
After the applicable retention period, your data will be securely deleted or destroyed.

8. Who Has Access to Your Data?

Access to your data is limited to those involved in the recruitment process, including:

• HR personnel, hiring managers, and interviewers.
• IT staff where access is necessary for technical support.

Externally, we may share your data with third parties only in specific scenarios, such as:

• Former employers (for references).
• Background check providers and criminal record check services (if applicable).
• Legal or regulatory bodies when required by law.

We do not transfer your data outside the UK or European Economic Area.

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

1. Right to be informed: Know how we collect and use your data.
2. Right of access: Request access to the data we hold about you.
3. Right to rectification: Request corrections to inaccurate or incomplete data.
4. Right to erasure: Request deletion of your data where no longer necessary for its purpose.
5. Right to restrict processing: Limit how we process your data in certain circumstances.
6. Right to data portability: Receive a copy of your data in a usable format.
7. Right to object: Object to processing based on our legitimate interests.
8. Rights related to automated decision-making: We do not use automated processing for recruitment decisions.

To exercise these rights, please contact the Data Protection Officer at the details provided above.

10. Making a Complaint

If you believe your data protection rights have been breached, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: www.ico.org.uk
• Phone: 0303 123 1113

We encourage you to contact us first to resolve any concerns.

11. Updates to This Policy

We regularly review this policy to ensure compliance with data protection laws. Updates will be published on our website or made available upon request. This policy was last updated on 10th January 2024.

Complaint Handling Process

This is the procedure which we will follow in dealing with a complaint.

1. Philip Barker has been appointed in this business to deal with complaints, and you can contact him at:

Philip Barker
Berrys
Beech House
Anchorage Avenue
Shrewsbury Business Park
Shrewsbury
SY2 6FG

email: phil.barker@berrys.uk.com

2. If your complaint is initially made orally, you will be asked to send a written summary of your complaint to ensure that the complaint is correctly recorded.

3. Once we have received your written summary of the complaint, we will contact you in writing within 7 days to inform you of our understanding of the circumstances leading to your complaint. You will be invited to make any comments that you may have in relation to this.

4. Within 28 days of receipt of your written summary, the person dealing with your complaint will write to you to inform you of the outcome of our investigation into your complaint and to let you know what actions have been or will be taken. There may be occasions when we are unable to complete our investigate within the stated period and it may be necessary to extend the time required, if this is the case, we inform you.

5. If you are not satisfied with our handling of your complaint, we will attempt to resolve this promptly through negotiation. If we cannot find a resolution, we agree to enter into mediation with you. There are two mediation services that Berrys use:

  • For complaints that relate to the sale or letting of property or the management of residential blocks the appointed mediate is:

The Property Ombudsman
www.tpos.co.uk
01722 333306

  • For complaints in respect of other services the mediator is:

The Centre for Effective Dispute Resolution (CEDR)
www.cedr.com
0207 536 6116

Revised: DPB 3/2025